Missing Parts
If any parts of your kit are defective or missing, we will supply replacements free of charge. Please notify us as soon as possible by completing the form below. Once submitted, a member of our team will contact you to arrange your resupply.
The information requested in the form is essential for us to identify how, when, or where the issue has occurred. It includes important details about the machine and production process, which help us resolve your request efficiently.
As a volume manufacturer, some parts may not be readily available in stock and will need to be produced. We will prioritise manufacturing and dispatching these items at the earliest opportunity; however, please allow up to 5 business days for manufacturing and additional time for delivery.